We are looking for dynamic, goal-oriented, and customer-centric individuals to join our team in Pasay. In this role, you will be the primary point of contact for our international e-commerce customers, helping them with order inquiries, product details, and logistics tracking.

If you are a problem-solver who thrives in a fast-paced environment and enjoys helping people, we want you on our team!

Job Overview:

• Role: Customer Service Representative (CSR)
• Setup: 100% Onsite (Pasay City)
• Schedule: Fixed Night Shift / Graveyard Shift

Responsibilities:

• Handle inbound customer inquiries regarding product specifications, stock availability, and usage instructions across various digital channels (voice, chat, or email).
• Manage and track shipments , coordinate with logistics partners to provide real-time updates on delivery timelines, and r...