Job Description
The Customer Service Representative at American Leak Detection of Phoenix is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Phoenix area. Benefits for our Customer Service Reps (CSRs): * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance * Salary: $18.00 - $20.00 per hour Customer Service Reps (CSR) Core Responsibilities: * Answering the phones * Explaining our services to potential clients * Manage the customer experience * Scheduling of appointments * Dispatch, routing, and scheduling of jobs for our technicians * Shift: 8 hour daytime shift, full-time in office * Availability: General workday is Monday through Friday, occasional weekend availability may be required Customer Service Representative (CSR) Qualifications: * Excellent customer service and ...