Site Specific Duties:
- Coordinating outbound and inbound shipment scheduling with carriers and customer
- Timely response to carrier and customer communications as they arise
- Managing daily schedule and appointment times in multiple systems for inbound and outbound shipments
- Manul entry of pro #’s and or customer shipping numbers into multiple systems when needed
- Printing of pro placards for LTL shipments
- Daily communication with LTL carriers
- Generating a daily schedule with MS Excel
- Communicating and executing on special requests from customers
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities: