Your opportunity

Everyday our Centre Experience team deliver extraordinary customer service. We welcome hundreds of millions of customer visits each year and our team’s focus is creating unique and memorable customer experiences for everyone in our Westfield destinations.

We have one permanent part time role available within our Westfield Albany Customer Services Team.  As the welcoming face of our centre, you’ll play a key role in creating memorable experiences that leave a lasting impression, encouraging customers to return.  You will also play a vital role in helping our customers and guiding them through our centre.

Day-to-day you will be responsible for:

• Providing clear directions and recommendations to help customers navigate the centre.


• Ensuring our customers are left with a positive experience when entering and leaving our centres.


• Proactively engaging...