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🥝 Customer Service Representative (Yishun)
Focal Search Pte Ltd | yishun, Singapore | Posted June 04, 2026
Job Description
Customer Service Representative (Yishun) Responsibilities
- Assist the sales team in achieving their goals
- Ensure smooth operations within the sales department.
- Provide administrative, organizational, and operational support to the sales team to enhance their efficiency and productivity.
- Collaborates closely with various internal teams, such as logistic, customer service, and finance, to ensure seamless coordination and customer satisfaction.
- Respond to customer inquiries promptly, either through email or phone calls, addressing their queries, providing product information, and guiding them through the sales process.
- Maintain and update sales records, customer databases, and relevant documentation. Track sales performance metrics, generate reports, and assist in analysing data to identify trends and opportunities.
- Utilize the Customer Relationship Management (CRM) system to manage customer inform...