Benefits/Perks

• Competitive Compensation


• Career Growth Opportunities

Job Summary
We are seeking a Customer Service & Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 

Responsibilities 

• Receive a high volume of inbound calls and emails 


• Identify the reason for the customer’s call, collect relevant information, and provide solutions


• Refer to premade scripts for a variety of customer service topics


• Use best practices in customer service techniques to develop rapport and build relationships with customers


• Documen...