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🥝 Customer Service Solutions Leader (AI & Process Innovation)

TikTok | singapore, Singapore | Posted June 06, 2026

Job Description

TikTok is seeking an experienced individual for the Customer Support team in Singapore. This role involves designing and launching processes to enhance user experiences and ensuring high standards of customer support are met. Candidates should have a Bachelor's degree, over 5 years in customer service, and expertise in operational excellence. The position focuses on innovation, cross-functional collaboration, and support capabilities development, providing a challenging yet rewarding environment.
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