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🥝 Customer Service Specialist

Workway | Homewood, Alabama, United States | Posted May 12, 2026

Job Description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Customer Service Specialist opportunity with a well-established national real estate services firm specializing in default servicing, including foreclosures, bankruptcies, evictions, and title solutions. This company emphasizes honesty, integrity, and client-focused service, and offers a fast-paced, detail-driven work environment where your contributions make a real impact.



The Customer Service Specialist is responsible for below specific duties.



Your specific duties will include:

  • Answering incoming calls from borrowers regarding their defaulted mortgages.

  • Returning voicemails.

  • Requesting reinstatement and payoff quotes for delinquent loans.

  • Calculating reinstatement and payoff amounts.

  • Preparing le...

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