Pay rate: $21.00- $27.00/hr, DOE
Hours: 8-5pm, M-F
Location: LARGO, FL
Duration: 4 months
Summary:
This position is located in the lobby of the Solar Guard facility. The candidate will be the first point of contact with customers both in person and on the phone. You must look the part too, business casual attire is required.
Receive, investigate and respond to all customer inquiries regarding shipments, products, and complaints. Interact with customers in a positive, friendly manner that ensures high customer retention. Input phone/fax orders and relative data into the computer
Essential Responsibilities of the Position (includes the following; other responsibilities may be assigned):
- Actively participates in the Quality Improvement Process by processing customer warranties and complaints and helping bring clarity for the issues which need to be addressed by the Quality and ...