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🥝 Customer Service Specialist

ROCKWOOL International A/S | malacca city, Malaysia | Posted June 22, 2026

Job Description

## Customer Service SpecialistApplylocations: Subang Jaya: Melakatime type: Full timeposted on: Posted Todayjob requisition id: R **Role summary:**This is a one-year contract role.Customer Service Specialist is reporting to Customer Service Department under Supply Chain Division.This is a permanent position that require knowledge of order processing, production planning, delivery planning, invoicing and customer complain handling.**General responsibilities and activities include, but is not limited to:****1.** Received customer Purchase Order or Signed Quotation. Check the SKU number, pricing, transport loading for the order and also Required Delivery Date. Key in the sales order / confirm order from eShop system and send order confirmation to customer.**2.** Calculate the truck/ container load vs the quantity ordered. Advice customer if it is not a full load/ exceeded full load.**3.** Raise Credit Release in SharePoint system and follow up until it is unblocked.**4.** Approv...

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