Customer Service Specialist (Open for Fresh Graduate)

On-site - Taguig No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Overview

Responsibilities

• Respond to Customer Inquiries: Provide prompt, courteous answers to inquiries from customers by phone, email, chat, or in person.
• Describe the qualities, advantages, and application of the product or service to clients.
• Resolve Complaints: Be polite when handling and resolving client complaints or concerns.
• Handle Transactions and Orders: Help with payments, exchanges, refunds, and order placing.
• Updating and managing client data in databases or CRM systems is part of maintaining customer records.

Job Requirements

• With at least 6 months of experience in Customer ...