Job Title: Customer Service Executive Location: Lucknow Shift: Rotational Shift Working Days: 5 Days Working Week Offs: 2 Rotational Week Offs Job Description We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences. Key Responsibilities Provide customer support through phone, email, and chat. Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining product features, or guiding customers through processes. Listen attentively to customer complaints, empathize with their concerns, and take appropriate steps to resolve the issues effectively. They may escalate complex problems to higher-level support or management if necessary. Guide customers on how to use a product or service effectively. For ins...