We are seeking a motivated and customer-focused Customer Service Representative to join our FPS Business Unit in Sunshine West.

This is an exciting opportunity to be part of a high-performing team that values professionalism, collaboration, and delivering exceptional service to our customers.

About the Role

Reporting to the Business Manager, you will play a key role in delivering high-level customer service while supporting the growth and development of our customer base.

You will act as a trusted advisor to customers, providing product knowledge, processing orders efficiently, and supporting branch sales and operational objectives.

Key Responsibilities

Customer Service

• Process customer orders accurately and efficiently
• Respond promptly to customer enquiries, concerns, and complaints
• Coordinate workflow to meet customer deadlines
• Liaise with internal teams and other branches to ...