Interviews are commencing immediately for a Q1 start. We are looking to move quickly for the right candidate.
Our Client
Our client is a global leader in the essential services sector, operating across dozens of countries. They are a massive success story built on reliability and technical expertise. They are currently seeking a motivated Customer Service Team Leader for their Townsville operations. This is a role for someone who has customer service experience but wants to step away from just 'answering phones' and move into a position where they can truly shape team culture and operational standards.
Your Role
Reporting directly to the Regional Business Manager, you will be the operational engine room of the branch. You will lead a team of five, transforming the way they interact with customers and ensuring every touchpoint is an opportunity for growth.