Job Description
Front of House / Reception & Concierge Assistant (Temporary – Maternity Cover)Location: Trafford Park, Manchester Contract: Temporary (3–9 months) Hours: 22 hours per week Pay: £13.45 per hour
About the RoleWe’re looking for a confident, friendly, and proactive Front of House / Reception & Concierge Assistant to provide exceptional customer service during a maternity-leave period. You’ll be the first point of contact for visitors, ensuring a warm welcome and smooth experience throughout their visit.
Key Responsibilities
Front of house support — greeting visitors, managing check-ins, and maintaining a professional reception area
Reception duties — answering calls, handling enquiries, managing bookings, and providing general administrative support
Concierge-style service — assisting guests, offering information, and ensuring a high?quality customer experience
Customer service — resolving queries, supporting the team, and representing the orga...