Job Description
Job Description for Customer Support Executive at Homeless Care Foundation Location: Janakpuri, New Delhi Organization: Homeless Care Foundation Employment Type: Full-Time (In-Office) About the Organization Homeless Care Foundation is a non-profit organization dedicated to serving homeless, abandoned, destitute elderly individuals, children, and underprivileged communities through various welfare and humanitarian initiatives. We are looking for a dedicated and professional Customer Support Executive to strengthen our donor relations and communication processes. Key Responsibilities · Serve as the first point of contact for the organization through phone calls, emails, and online communication channels. · Handle email support, chat support, and donor inquiries in a timely and professional manner. · Conduct cold calling and follow-up calls with prospective donors, supporters, and leads generated through campaigns. · Coordinate with existing donors and maintain healthy relationships throu...