Job Description

Communicate with customers in professional manner and provide solutions for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing customer support.

Qualifications

Insurance Account

• Completed 2 years in college, with 1-year BPO experience
• College Graduate with no BPO experience

Travel Account

• High School Graduate, preferably with 6 months BPO experience

Healthcare Account

• High School Graduate with at least 1-year BPO experience
• Good customer service skills
• Willing to work onsite, and on shifting schedules
• Can start ASAP

Note: for applicants falling under new K-12 Curriculum, should be graduates of Senior High School, however under the old (before K-12) curriculum High School Graduates are welcome to apply. Education proofs to be ...