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🥝 Customer Success Architect
Cypress HCM | Walnut Creek, United States | Posted June 12, 2026
Job Description
Customer Success ArchitectJob Details
Customer Success Architect(Contract)Location: NY or Chicago are preferred, but the manager is open to CST/EST remote candidates.Duration: 10/20/2025 to 11/28/2025Team: US DX Customer Success LeadershipAbout the Role:DX Solution Customer Success is seeking a technical expert in Marketo Engage to join our Customer Success Architect team. Work on highly visible customer engagements across industries and verticals and grow with a robust system of support and enablement.Key Responsibilities:Work with customers at varying stages of solution maturity to solve targeted customer issues identified by the Solution CSMEffectively assess a customer’s technical challenges, devise optimal solutions, and present them to the customerProactively maintain the highest level of technical expertise by staying current with new Marketo releases and functionalityBe a reco...