As a Customer Success Associate at Aphex, you'll learn our Land & Expand Engine inside one of the highest‑paced teams at the company: the UK Customer Success Hub.
Your job is to help major contractors get genuine value out of Aphex on their live projects. You'll be in the room and on site with planners, engineers, construction managers, and project directors, helping them embed weekly planning routines, daily coordination, and the reporting that makes their projects run better.
This is a fast progression role. You'll start in apprentice mode alongside the UK CS team, learning the playbook by doing it. Within 6 to 9 months, most CSAs are running their own portfolio of projects as full Customer Success Managers. We hire people who are hungry for that progression and ready to earn it from day one, not waiting until month nine.
The team you're joining is in the middle of a step change: scaling the UK book and expanding into new geographical ...