We're a platform thousands of UK gas and heating engineers use to run their jobs, scheduling, quoting, invoicing and compliance. Keeping those customers successful — getting them to value fast and keeping them for years, is one of the most important things we do as a business.

We're looking for someone to own that outcome. Not just to do customer success — to be personally accountable for retention and trial-to-paid conversion, lead the small team that delivers it, and stay close enough to customers to know exactly why they stay or leave.