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🥝 Customer Success Manager - DACH
Insider | Berlin, Germany | Posted June 04, 2026
Job Description
Job Description
You’ll be the face of Insider to our clients! You’ll be the bridge between their needs and our technologyHelp our clients understand their needs and which of our features and products best match their goals and expectationsMake sure our clients are utilizing our technology at their best so that we can fully provide them our world-class service. You’ll monitor and facilitate the customer's adoption of our technologyWork with our data-geeks (aka engineers and developers) and product specialists whenever it’s required to make sure the client has full tech support, if necessaryDevelop and maintain key account plans that identify opportunities to boost the value we’re looking to add to our clients’ organizationProactively provide constant feedback to your team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our clientEstablish a trusted adviser rel...