Customer Success Manager – PT Portfolio

Lisbon, Portugal (On-site)

About Simplifae

Simplifae is a European brand that unites leading eTendering and market intelligence platforms across Portugal, Spain, and Poland. Built on 25 years of experience, it combines robust technology, unique data, and AI-powered insights to support procurement, purchasing, and strategic decision-making for organizations.

With a strong focus on customer proximity and actionable intelligence, Simplifae helps clients unlock value through digital procurement and market insights.

Position Overview

As a Customer Success Manager (Portugal Portfolio), your main focus will be to ensure customer retention, satisfaction, and revenue growth across a portfolio of Portuguese clients.

You will act as a trusted advisor, proactively supporting customers, identifying risks and opportunities, and driving renewals, upselling, and cross-selling initiatives. Your role is ...