Join ByteDance as a Customer Success Manager Project Intern in Kuala Lumpur, supporting customer onboarding and training within a dynamic global operations team.

Your Role

Key responsibilities include:

• Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
• Serve as the go-to person for answering basic customer questions and providing clear, helpful support.
• Lead standard training sessions for small and medium-sized enterprises to help them maximize the value of Lark solutions.
• Manage batch operations for customers, ensuring a smooth and consistent experience.

About You

The company is looking for:

• Currently pursuing an undergraduate or postgraduate degree, preferably in Business, Marketing, or a related field.
• Fluency in written and spoken English to manage stakeholders in the APAC market.
• Strong communication and...