**It's fun to work in a company where people truly BELIEVE in what they're doing!**
**Job Description Summary:**
We are seeking an innovative and driven Customer Success Manager to engage our new Vertica product customers and maximize the value of their Rocket investments. In this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. This role offers a strong opportunity to influence our Customer Success organization while supporting customer renewals, expansion, and a differentiated, customer‑first CSM experience.
**Responsibilities:**
+ Work closely with your account team on your assigned accounts
+ Get to know your customers. This includes but is not limited to the following:
+ Understand your customer’s business environment and objectives
+ Document how they use their Rocket products
+ Understand wh...