Teleperformance is hiring a Customer Success Specialist based in George Town, Penang, Malaysia. The role involves responding to customer inquiries through inbound calls and emails while supporting clients in using the website. A Bachelor's degree or Diploma is required, alongside proficiency in C1-level English and Malay. Key responsibilities include ensuring customer satisfaction, providing solutions, maintaining professionalism, and continuous personal development. The role demands a positive attitude, good listening skills, and a passion for customer service.
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