3,000 - 5,000 per month | Full-time | CUSTOMER SUCCESS | Penang, Malaysia

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Ready to grow your career while helping customers succeed? Join Exabytes as a Customer Success Renewal Specialist and be part of a fun, dynamic team!

What You’ll Do:

• Lead Renewals with Impact: Own the renewal process from start to finish, ensuring every client stays with us and stays happy.
• Be the Go-To Person: Build strong, lasting relationships with key customers, truly understanding their needs and offering tailored solutions.
• Drive Growth: Spot opportunities for upselling and cross‑selling to expand customer value and business growth.
• Team Up for Success: Work hand‑in‑hand with internal teams to deliver seamless experiences and solve client issues fast.
• Own the Numbers: Track, analyze, and report renewal performance — your insights will shape our future growth.