Job Description
Teleperformance in Malaysia is seeking a Customer Success Specialist to respond to customer inquiries and manage concerns through phone and email. The ideal candidate will have at least a Bachelor’s degree or diploma and a B2 level English proficiency. Responsibilities include supporting customers in placing orders, processing payments securely, and maintaining a positive company image. A proactive attitude and the ability to learn quickly are essential for success in this role, along with a strong customer service orientation.
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