🌿 Back to all jobs

🥝 Customer Success Team Leader

Euro London Appointments | London, United Kingdom | Posted June 23, 2026

Customer Success Team Leader

Job Description

Customer Success Team Leader

Location: London (Hybrid)

Salary: Negotiable DOE

Contract: Permanent, Full-Time

Our client is seeking an experienced Customer Success Team Lead to manage and develop a high-performing customer success team within a fast-growing SaaS environment. This is an excellent opportunity for a people-focused leader with strong client relationship and team management experience to drive customer retention, engagement, and long-term success.

The Role:

  • Lead, mentor, and develop a team of Customer Success professionals
  • Drive customer retention, satisfaction, and account growth initiatives
  • Support the team in managing strategic customer relationships and escalations
  • Monitor team performance through KPI reporting and operational analysis
  • Collaborate with internal stakeholders to improve customer experience and service delivery
  • Identify opportunities for proces...

    • Apply for This Position

    Submit Application