Job Description Customer Support Executive (Kharadi, Pune)

Location: Kharadi, Pune

Role: Customer Support Executive

Employment Type: Full-time

Key Responsibilities:

Handle customer queries professionally across assigned channels.

Ensure timely resolution of issues while maintaining service quality standards.

Maintain accurate records of interactions and follow standard operating procedures.

Coordinate with internal teams when necessary to resolve escalations.

Deliver a positive customer experience through effective communication and problem-solving.

Required Qualifications:

Graduate in any discipline.

Minimum 6 months of on-paper experience in a contact centre environment.