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🥝 Customer Support Executive

CashBook : UPI Wallets for Business Expenses | karnataka, India | Posted June 19, 2026

Job Description

Customer Support Executive – Business Onboarding & Support About the Role We are looking for a proactive and customer-focused Customer Support Executive to manage business onboarding, resolve client queries, and ensure a smooth experience for businesses using our platform. The role involves closely coordinating with newly onboarded businesses, assisting them with KYC, wallet activation, payments, and resolving operational issues. You will act as the primary point of contact for businesses after onboarding and help ensure successful activation and long-term engagement. Key Responsibilities Business Onboarding & Activation Assist businesses in completing the onboarding process Guide clients through KYC verification and wallet activation Ensure smooth setup and activation of employee wallets Coordinate with internal teams for faster issue resolution Customer Support & Relationship Management Act as the primary support contact for assigned businesses Handle inbound and outbound support cal...

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