Job Description
Please Follow our LinkedIn Page Location: Work From Home (India) Employment Type: Contract (Long-Term Project) Compensation: ₹160 per hour About the RoleWe are hiring for a US Healthcare Voice Process supporting a leading US-based healthcare client. This is a customer-facing voice role requiring excellent English communication skills, experience handling international customers, and a basic understanding of the US healthcare ecosystem. This is a long-term contract opportunity with project durations ranging from 3 to 5 years, offering stability and continuous engagement for the right candidates. Key ResponsibilitiesHandle inbound and outbound calls with US healthcare customers and stakeholders. Provide accurate information and support while maintaining high-quality customer service standards. Document call interactions and maintain records as required. Follow client processes, compliance requirements, and quality guidelines. Ensure confidentiality and security of patient and healthcare-...