Job description
G5 Games is a Swedish developer and publisher of mobile games played by over 250 million people worldwide. We create large-scale projects, such as Sherlock, Hidden City®, and Jewels of Rome®, and continuously enhance their technical foundation.
We are strengthening our team and looking for a Customer Support Manager. Do you have what it takes? Apply now!
What You Will Work On:
Delivering support to customers by providing information in response to inquiries via helpdesk;Creating FAQs and user guidelines. Posting them to company's website and helpdesk;Processing customer feedback and escalating issues that require further investigation;Monitoring customer complaints and store reviews. Answering customer complaints at the app stores. What We Expect:
Upper-intermediate/advanced level of English is a must;Good writing skills. Be able t...