At Aristocrat, we are committed to bringing happiness to life through the power of play. As a global leader in gaming content and technology, we focus on providing world-class experiences for our customers and players worldwide. We promote a culture of innovation, inclusion, and remarkable quality. The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service. Join us to be part of a passionate team that values collaboration and works toward excellence!
What You'll Do
Answer calls and respond to email job requests promptly on the Aristocrat service line.
Build and allocate service jobs in Salesforce to the appropriate field technician within agreed timeframes.
Schedule and allocate sales-related jobs in coordination with Service managers' calendars.
Close off all Manual and Task finished jobs daily, ensuring relevant information is captured ...