Join a team that makes a difference. Daily.

Are you our new Customer Service Representative?

We're on the lookout for a fantastic Customer Service Representative who will love speaking with people over the telephone and providing financial solutions to their queries. You don't have to have call centre experience; we know that customer service experience comes from a variety of industries; what you will have is a friendly personality and excellent communication skills.

What you’ll do:

Day to day you will speak with customers who could be experiencing financial difficulty about their financial situation and provide tailored solutions, such as an affordable repayment plan.

Make and receive calls to/from customers, managing a variety of accounts such as car finance, bank accounts, credit cards, loans, catalogues, mortgages and mobile phones, and investigating details in regard to customer debt.

Provide personalis...