**Ciklum** is looking for a **Customer Support Specialist** to join our team full-time in Romania.We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
**About the role**:
As a Customer Support Specialist, become a part of a cross-functional development team engineering experiences of tomorrow.
**Responsibilities**:
- Handling orders for a defined customer portfolio within the GDSN data pool/retailer portal of atrify
- Documentation and archiving of customer orders in the ticketing system
- Managing individual customer communication
- Ensuring correct billing of services provided according to defined pricing
- Maintaining customer master data in the CRM system
- Contributing...