Customer Support Specialist (Entry-Level) Orlando, FL (On-Site – 5 Days/Week) Must have:

• 0–2 years of B2B customer service experience (retail, hospitality, call center, or SaaS) to be considered.


• Biller Genie is looking for a Customer Support Specialist to join our growing team.
• In this role, you’ll be the first point of contact for customers, helping answer questions, resolve basic platform issues, and ensure a positive experience with our software.
• This is a great opportunity for someone early in their career who enjoys helping people, solving problems, and working in a fast-paced SaaS environment.

If applying from out of state, please include “Planning to Relocate” at the top of your resume.



• What You’ll Do Respond to customer inquiries via phone, chat, and email Troubleshoot basic platform questions and guide customers to solutions Escalate more complex issues to senior team mem...