Job Description
Description
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities
+ Respond to customer inquiries via phone, email, and chat
+ Resolve issues and document outcomes in CRM systems
+ Escalate complex issues to internal teams
+ Identify service trends and improvement opportunities
Requirements
+ 2+ years of customer service experience
+ Strong communication and problem‑solving skills
+ CRM experience preferred
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