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🥝 Customer Support Specialist - Transportation (Monterrey)

Link-Worldwide | monterrey, Mexico | Posted June 10, 2026

Job Description

Horario de trabajo: Matutino Modelo de trabajo: On site

About the Role

Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load‑tendered; continue monitoring the shipment for on‑time pick‑up, transit, delivered and empty while providing excellent customer service to our customers.

Additional Responsibilities Regarding Customer and Carrier Relationships
  • Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist
  • Communicate any service issues to customer and team
  • Identify and update status on which Carrier missed pick-up or delivery; provide sufficient comments for communication to customer
  • Monitor and troubles...

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