Customer Support Technician

Working Hours: a compressed 37 hour week - Monday to Thursday

Job Description:

Ultra I&C's C2I business are recruiting a Customer Support Technician.

In this role, you will work as part of a small team supporting the fault diagnosis/ repair, build and refurbishment of electro-optical and electronic equipment.

This role covers electro-optical and electronic equipment, and associated test equipment, tools and support equipment, as required.

Key Responsibilities:

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Fault diagnosis and repair of the Optical and electronic equipment to meet turnaround times and quality levels.

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Fault diagnosis and repair of supporting equipment covering, to meet turnaround times and quality levels.

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Provision of a technical query answering service to customers including out-of-hours coverage where contracted for.

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Recording work on the Company failu...