About the Company

World’s largest Ice Cream company leading the industry.

About the Job

Responsible for supporting critical customer‑related readiness activities during the ERP transition by coordinating with taking over operational workload and coordinating critical customer‑related readiness activities. Having related experience in key account management/ frontline sales, the role supports the sales channel head to ensure smooth business continuity by driving customer onboarding, data readiness, EDI setup, and cutover preparation, while closely tracking progress, resolving issues, and enabling effective communication between internal teams and external customers to minimize disruption during go‑live and hypercare.

Customer Transition & Readiness

• Support Customer Development team by taking over day‑to‑day operational and coordination tasks to enable focus on ERP deployment activities.
• Manage and track customer communi...