Job Description
Our Client, an IT Services and Consultant company, is looking for a D365 Customer Success Engineer for their Remote location. Responsibilities:
+ Assess customer Dynamics 365 Customer Engagement and Power Platform implementations across architecture, configuration, integrations, and environment setup.
+ Ability to assess Dynamics 365 and Power Platform security and access models, including security roles, Business Units, teams, and user permissions.
+ Evaluate the effectiveness of customer health, operational processes and environment administration practices.
+ Conduct in depth technical analysis of Dynamics 365 Customer Engagement apps, Dataverse structures, and app configuration.
+ Review and enhance customer solution quality by contributing feedback to offering, validating implementation patterns, and strengthening application health through best practice guidance.
+ Identify risks, blockers, misconfigurations, and pe...