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🥝 D365 Customer Success Engineer

ICONMA, LLC | United States, United States | Posted June 27, 2026

Job Description

Our Client, an IT Services and Consultant company, is looking for a D365 Customer Success Engineer for their Remote location. Responsibilities:

+ Assess customer Dynamics 365 Customer Engagement and Power Platform implementations across architecture, configuration, integrations, and environment setup.

+ Ability to assess Dynamics 365 and Power Platform security and access models, including security roles, Business Units, teams, and user permissions.

+ Evaluate the effectiveness of customer health, operational processes and environment administration practices.

+ Conduct in depth technical analysis of Dynamics 365 Customer Engagement apps, Dataverse structures, and app configuration.

+ Review and enhance customer solution quality by contributing feedback to offering, validating implementation patterns, and strengthening application health through best practice guidance.

+ Identify risks, blockers, misconfigurations, and pe...

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