Elevate partner operations as the MSSP Partner Operations Manager at Darktrace. Focus on onboarding and operational efficiencies to bolster business growth.
As an Operations Manager, your role will involve managing the onboarding and ongoing operations of MSSP partners, ensuring compliance and effective Quote-to-Cash processes. With a hands-on approach, you will mitigate deal friction and introduce scalable solutions across Finance, Revenue Operations, and Customer Success.
Key Responsibilities:
• Oversee onboarding of MSSP partners, ensuring readiness and activation
• Manage partner lifecycle and compliance post-activation
• Own the redesign of Quote-to-Cash workflows for improved efficiency
• Act as the key contact for MSSP partners regarding deals
• Maintain reports on operational performance and partner metrics
Requirements:
• At least 7 years in order operations, sales, or partner processes
• Deep knowledge of MSP/MSSP business models
• Expert in S...