RESPONSIBILITIES
- Ensure adherence to governance in delivery management and production according to the delivery model
- Serve as the primary point of contact for top management and clients on delivery-related matters, including escalations and contractual changes
- Oversee resource allocation, ensuring the appropriate skills and seniority levels are applied according to the delivery roadmap
- Maintain accountability for technical leadership, ensuring robust and future-proof architecture and adherence to technical quality standards
- Facilitate coordination across multiple disciplines and stakeholders
- Develop and sustain long-term client partnerships
- Address client concerns and proactively manage engagement risks
- Oversee the creation of customer proposals and statements of work
- Guarantee project alignment with organizational processes and methodologies, focusing on agile approaches
- Ensure client responsibilities are fulfilled within engagement p...