About the job Data Entry Specialist (Remote)

This position gives permanent help to our consumers. The applicant is going to carry out data entry and also clerical work requiring the app of several work strategies as well as procedures, as well as acquaintance with plan features, services, plans, and also practices. The candidate will act as the very first factor of call by phone or even in person, to aid consumers that demand a range of help courses as well as services.

Responsibilities

• Location outbound client calls, follow‑up e‑mails to clients, and address general inquires
• Update and also preserve consumer call database featuring updating and also following up on customer service logs and all consumer profile pages.
• Management assistance; profile page creation/updating
• Submitting, Information access, and also Document production
• Produce and upgrade customer service issue tickets
• Aid in t...