Are you an experienced tracing professional looking for a challenging role in the debt collection industry? This could be the perfect opportunity for you.

Responsibilities

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Investigate and resolve discrepancies
• Create trust relationships with debtors, when possible, to avoid future issues
• Update account status regularly

Requirements and skills

• Matric / Senior certificate
• Minimum 1 year experience as debt collector
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of MS Office and databases
• Excellent communication and people skills
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