Debt Recovery Officer - Brent
Contract - ongoing
£20.08 per hour PAYE - APPROX £39,200.00 per annum
Location: HA9 0FJ / hybrid - 1-2 days in office, 3-4 days work from home
Full time
Knowledge (Essential criteria)
- Excellent verbal, written debt recovery negotiation skills.
- Strong numerical, analytical, problem solving and decision‑making skills.
- Knowledge of what is important when delivering good customer service in a very diverse environment.
- Knowledge of the debt recovery and enforcement process relating to at least one of the following: county and/or magistrates court.
Purpose
- The post holder is required to recover and enforce collection for debts including Council Tax (NEC) Sundry (Oracle Advanced Collections) and/or any debt recovery portfolio managed within the Council.
- To recover all debts in an efficient and obje...