Overview

Are you passionate about helping people and delivering great customer service? At Strata Solicitors, part of Gallagher, we’re looking for someone to join our team as a Defence Claims Handler. You’ll manage claims efficiently, provide excellent service to our clients, and work in a supportive environment. After your probation period, you’ll have the flexibility to work from home two days a week. We’ll also support your career growth by contributing to your Chartered Institute of Insurance (CII) or professional legal qualification. How you'll make an impact In this role, you’ll take charge of your own caseload of defence claims. Using our case management system, you’ll work to resolve claims quickly and fairly. You’ll communicate with third parties and insurers to determine liability for road traffic accidents and secure the best outcomes for our clients. You’ll respond to enquiries promptly and clearly, whether by phone or in writing. Building strong relati...