Role Overview We are seeking a Senior Project Manager with strong ServiceNow experience, who will also perform Business Analyst responsibilities. This dual role involves overseeing project delivery, managing a development squad, gathering business requirements, and ensuring compliance with government frameworks. Scope of Work The Senior Project Manager Will Be Responsible For Project Management Track project timelines, resources, risks, and change requests. Oversee automated testing frameworks and CI/CD pipelines. Ensure adherence to client's guideline Manage client's provided environments, deployments, and data migration. Deliver first initiative within 6 months; subsequent releases every 4–6 months. Manage sprints, releases, and risks using SGTS tools (e.g., Gitlab, JIRA). Develop and maintain a product roadmap aligned with business objectives. Business Analysis Conduct workshops to gather business requirements and processes. Maintain and prioritize product backlog. Define and valida...