We are seeking a dynamic and experienced Department Manager / Duty Manager to oversee daily operations, team performance, and customer satisfaction within a fast-paced retail environment in Dubai, United Arab Emirates . This leadership role involves managing staff, optimizing sales performance, maintaining visual standards, and ensuring exceptional service delivery.
Coach and guide the team daily to deliver outstanding customer service at the department level.
Act as a customer service champion—supporting, training, and developing the team to provide a world-class shopping experience.
Address customer feedback and ensure timely follow-up and resolution within the department.
Engage with cus...