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🥝 Department manager

RELX | Singapore, Singapore | Posted May 30, 2026

Job Description

About the Role

The Department Manager will be responsible for the management and direction of employees and operations for customer support global language team. Responsibilities will include researching, analyzing and clearly understanding the products supported globally, along with customer data processes/data flow and business strategies. In partnership with internal and external customers, business knowledge will be used to identify and implement process efficiencies and data solutions for our Financial Crime and Compliance product workflows.

Responsibilities:

  • Builds and maintains an effective operations organization committed to customer and employee satisfaction and profitable growth.
  • Manages or advises on hiring, training and development, allocation and performance assessment of personnel within area of responsibility.
  • Provides the tools, training and environment required to achieve employee success.
  • Manage the day-to-day act...
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